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Frequently Asked Questions
Have a question about our locksmith services? Here you’ll find answers to some of the most common questions we get asked about emergency callouts, lock changes, and security upgrades.
If you can’t find what you’re looking for, feel free to contact us anytime – we’re always happy to help.
We’re based in Colchester and cover all surrounding areas in Essex and Suffolk. If you’re nearby, get in touch and we will confirm if we cover your location.
In most cases, we can reach you within 30 minutes to an hour, depending on location and traffic. We prioritise emergencies and aim to get to you as fast as possible.
Costs depend on the service and time of day, but we’ll always give you a clear, upfront price before any work begins. We can also reassure you that there are no hidden fees.
Yes, we’re fully DBS-checked and insured, so you can have complete peace of mind when you choose Newman Locksmith Solutions.
Stay calm and don’t try to force the door. Get in touch and we’ll get to you quickly to regain access without damage wherever possible. We also have a helpful locked out guide which you can view here.
We’re fully trained to open most household and commercial locks using non-destructive methods. If we can’t pick it, we’ll discuss other safe options with you.
Avoid trying to remove it yourself, as it could cause more damage. Contact us – we have the right tools to extract broken keys safely and repair the lock if needed.
Absolutely. You never know who might still have a key. Changing your locks gives you full control over your new home’s security from day one.
We offer security advice and audits, and we can upgrade your locks to anti-snap or high-security cylinders, fit additional door bolts and check vulnerable entry points.
Not at the moment – we focus on domestic and commercial locks only, but we are happy to recommend local auto locksmiths if needed.